Research Conversation - Building integrity for accountability in public information systems: Research from Africa and South Asia

Date: 5/30/2008 to 5/30/2008
Time: 2:00 PM - 4:00 PM
Location: Mary Gates Hall, 420
More info: Event Website

Presenter: Michael Hoyle, currently Project Manager and Lead Researcher at the International Records Management Trust

Electronic information systems streamline processes and enable a wealth of information to be efficiently managed and quickly accessed. Such systems provide a basis for informed decision making and effective service delivery in government. Often such systems are viewed as tools to reduce corruption and to enhance government accountability. Yet many electronic systems have been introduced in developing countries where manual input information has been poorly managed and little or no account has been taken for maintaining and preserving records as evidence. Instead of streamlining processes, problems prevalent in manual systems are replicated and even exacerbated in the electronic system. Data is often incomplete, inaccurate, and subject to unauthorized manipulation or loss. Rules and procedures must be in place to protect this information over time, to change and update it only when authorized, and to lay an audit trail. Proper management of manual and electronic records preserves the rights and entitlements of citizens and ensures transparency in government decision making.


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